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Questions
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Everything you need to know about Monerixa — wallets, payments, content, and more.
Getting started
Do I need to create an account?
Do I need to know crypto to use Monerixa?
How do I get started as a buyer?
How do I get USDC on Solana?
What wallets are supported?
What can I sell?
Is there a mobile app?
What is the minimum price?
Payments & fees
What does Monerixa charge?
When do I receive payment?
What currency is used?
Are there gas fees?
Creation fees & credits
What is the creation fee?
Is the creation fee refundable?
What are platform credits?
Can I buy more credits?
What happens when I run out of credits?
Why does my wallet ask me to sign something when I upload?
Creator tools
Can I have multiple paywalls?
How do I share my paywall link?
Can I see how many people bought my content?
How do I get notified when someone buys my content?
What is the paywall expiry and how does it work?
What happens when my paywall expires?
Content & access
How long does buyer access last?
Can a buyer share the download link?
Can I edit my content after uploading?
Can I delete my paywall?
Can I download content multiple times?
What happens to content I bought if the creator deletes it?
Are files stored securely?
Paying by QR code
What is the QR code payment option?
Which wallets support QR code payment?
How do I pay with Phantom?
How do I pay with Solflare?
The QR code expired before I could pay. What do I do?
I paid via QR but the page did not unlock.
Can I re-access content I paid for via QR?
Access recovery
What is the /recover page?
How do I find my transaction signature?
How long does recovery take?
Can recovery fail even if I paid?
Moderation & safety
What types of files are blocked?
What content is not allowed?
Is adult content allowed?
Are file uploads scanned for malware?
Is text content moderated?
How do I report content?
How do I submit a DMCA notice?
Platform
How can I support Monerixa?
Is it safe to donate via the wallet address on the site?
Where is Monerixa based?
Does Monerixa hold my funds?
Can I get a refund?
I paid for content but the page didn't unlock. What do I do?
Can I recover a payment I made outside of Monerixa?
What are my tax obligations?
What happens if I lose access to my wallet?
Still stuck?
Email support
How it works
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