Support
Recover
your access.
Paid for content but lost access? Paste your Solana transaction signature to recover access. No support ticket is needed.
After recovery, connect the wallet you paid with. Access stays tied to that wallet address.
Transaction Signature *
Paywall URL optional
Paste the full paywall link or just the UUID. Speeds up recovery.
Rate limited to 10 requests per 10 minutes. Payments on Solana are final and non-refundable.
What does a signature look like? An 87–88 character string, e.g. 5KtDJ9…3xPq. Not your wallet address (~44 chars).
After recovery: connect the wallet you originally paid with on the content page. Access stays tied to that wallet, so a different wallet will not work.
Option A: From your wallet
- Open Phantom, Backpack, or Solflare
- Go to Transaction History
- Find the outgoing USDC transfer matching your payment
- Tap it, then copy the Transaction ID
In Phantom: tap the tx → explorer icon → signature is after /tx/
Option B: From Solscan
- Go to solscan.io
- Paste your wallet address in search
- Click Transfers, filter by USDC
- Find your outgoing transfer. The signature appears in the URL after
/tx/
Still stuck?
Email support@monerixa.com with your transaction signature and we'll manually verify your payment.