Support
Recover
your access.
Paid for content but lost access? Paste your Solana transaction signature to recover instantly — no support ticket needed.
Transaction Signature *
Paywall URL — optional
Paste the full paywall link or just the UUID. Speeds up recovery.
Rate limited to 10 requests per 10 minutes. Payments on Solana are final and non-refundable.
Option A — From your wallet
- Open Phantom, Backpack, or Solflare
- Go to Transaction History
- Find the outgoing USDC transfer matching your payment
- Tap it — copy the Transaction ID
In Phantom: tap the tx → explorer icon → signature is after /tx/
Option B — From Solscan
- Go to solscan.io
- Paste your wallet address in search
- Click Transfers, filter by USDC
- Find your outgoing transfer — the signature is in the URL after
/tx/
What does a signature look like? An 87–88 character string, e.g. 5KtDJ9…3xPq. Not your wallet address (~44 chars).
Still stuck?
Email support@monerixa.com with your transaction signature and we'll manually verify your payment.